Returns and Exchanges

To give you a delightful shopping experience, we strive to provide an attentive service. If you have any enquiries about product size or colour, do not hesitate to reach out to our team.

*Please consider your purchase thoroughly as all our products are made-to-order. Any item that is pre-ordered will be considered sold and will not be accepted for cancellation, exchange or refund.*

In the unlikely events that your order arrived damaged, please contact us at wulinpic@kenyuan.com.hk within 7 days upon receiving the order.